User Policy
User Policy – VarahiDivine
VarahiDivine is more than just an online store — it’s a community built on faith, respect, and trust. To keep this space safe, meaningful, and welcoming for everyone, we ask all our users to honor the following guidelines.
1. Be Honest With Your Information
When placing orders or reaching out to us, please ensure that all details you provide — including your name, contact number, delivery address, and payment information — are accurate and up to date. Honest information helps us serve you better and ensures your order finds its way to you without any trouble.
2. Treat Everyone With Respect
We take great pride in fostering a warm and respectful environment — both online and within our support team. We kindly ask that all users engage with our platform and staff in a courteous and considerate manner. Spamming our support channels, using abusive language, or attempting to place fraudulent orders are behaviors we simply cannot allow.
3. Respect Our Content
Every word, image, logo, and piece of design on VarahiDivine is the result of dedicated hard work and creativity. Users are not permitted to copy, scrape, replicate, or misuse any content from our website in any form — whether for personal gain or commercial purposes — without our prior written consent.
4. Share Genuine Reviews & Feedback
We truly value what our customers think and feel. If you’d like to leave a review or share feedback, we warmly welcome it — as long as it is honest, respectful, and lawful. Fake, misleading, or harmful reviews go against the spirit of our community and will not be tolerated.
5. Keep Your Account Secure
If you have a registered account with us, the responsibility of keeping your login credentials safe and confidential rests with you. Please do not share your password with others. Any activity that takes place through your account will be considered your responsibility, so take a moment to ensure your account remains protected.
6. Activities That Are Strictly Prohibited
To protect our platform and our community, the following actions are absolutely not permitted:
- 🚫 Attempting to hack, disrupt, or compromise the security of our website
- 🚫 Using automated bots or scripts to abuse or manipulate our services
- 🚫 Filing false or misleading refund claims
- 🚫 Engaging in any activity that is unlawful, unethical, or harmful to others
We monitor our platform actively and take such violations very seriously.
7. Our Right to Take Action
VarahiDivine reserves the full right to suspend, restrict, or permanently revoke access to any user who is found to be misusing our platform or violating any part of this policy. We do this not out of strictness, but out of our commitment to keeping this space safe and trustworthy for every genuine customer who walks through our virtual doors.